Customers must provide a receipt or order confirmation to be eligible for a refund or return.

Items must be returned within a specific time frame, usually 14-30 days from the purchase or delivery date.

The item must be unused, in its original condition, and with all original packaging and tags attached.

Certain items like final sale items, custom-made products, or perishable goods may be non-refundable.

Refunds are typically issued to the original payment method used at the time of purchase.

Customers may be responsible for return shipping costs unless the product is defective or the return is due to an error by the company.

Customers may need to obtain a return authorization number (RMA) from the company before sending back an item.

Returns due to defects or damages must include evidence such as photos or detailed descriptions, and the company may replace the item instead of issuing a refund.

Some returns may incur a restocking fee, especially for high-value or bulky items, which will be deducted from the refund amount.